What is actually happening in Hospital Parking Charges?

Is the NHS Charging Patients to Use It?

NHS hospital car parks generated £214 million in charges in 2022/23. The 2019 pledge to scrap parking charges for patients with frequent attendance and disabled patients has not been fully implemented.

NHS hospital car parking charges generated £214 million in revenue in 2022/23, up from £175 million pre-pandemic and continuing to rise as trusts face financial pressure to maximise all income streams.[1] The charges fall disproportionately on people with chronic conditions who attend frequently — the very patients for whom the 2019 government pledge was made. Free parking was meant to be provided for disabled badge holders, people with frequent appointments (defined as more than three visits in 30 days), parents of children who are in-patients, and NHS staff working night shifts. In practice, 80% of trusts are still charging at least some of these qualifying patients.[1,2]

The contrast with the rest of the UK is stark. Scotland, Wales, and Northern Ireland all provide free hospital parking as standard policy, recognising that charging patients to access healthcare is fundamentally inconsistent with the NHS principle of care free at the point of need. In England, average hourly charges have risen to £2.20 — a 22% increase since 2019.[3] A patient attending for chemotherapy three times a week at two hours per visit would face £13.20 per week in parking charges, or nearly £700 per year, from parking alone. The revenue generated flows to trust operating budgets, but critics argue it represents a regressive tax on illness.

NHS parking revenue

£214M

2022/23 · Up from £188M pre-pandemic · Trust revenue pressure rising

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Trusts still charging qualifying patients

80%

Despite 2019 pledge · NHS England compliance checking weak · Definition disputes

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Average hourly NHS parking charge

£2.20

+22% since 2019 · Free in Scotland, Wales, Northern Ireland

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NHS hospital car parking revenue, England, 2018–2024

Total revenue from hospital car parking charges. 2020 dip reflects free parking introduced during the pandemic, subsequently discontinued. Revenue resuming upward trajectory despite 2019 pledge.

NHS trusts charging qualifying patients despite 2019 pledge, 2020–2024

Percentage of NHS trusts that charge for parking patients who should receive free parking under the 2019 NHS Long Term Plan commitment. Compliance remains poor with no meaningful enforcement mechanism.

Average hourly NHS hospital parking charge, England, 2019–2024

Simple average hourly charge across surveyed NHS hospital car parks in England. Rose 22% in five years. Free in Scotland, Wales and Northern Ireland. Disproportionate impact on patients with chronic conditions.

Hospital parking policy by UK nation

England is the only UK nation that charges the majority of hospital visitors for parking.

England
Charges apply
Scotland
Free
Wales
Free
Northern Ireland
Free

What's improving

Freeparking in Scotland, Wales and Northern Ireland

Scotland, Wales and Northern Ireland all offer free hospital parking to all visitors, demonstrating that free parking is operationally viable within NHS budgets. England extended free parking exemptions to disabled badge holders, frequent outpatients, and overnight-staying relatives in 2019, though implementation remains patchy. Some trusts have introduced capped daily rates for long-stay patients. NHS England is consulting on strengthened compliance requirements for the qualifying patient exemptions.

Source: NHS England Hospital Car Parking Report 2022/23 · NHS England Car Parking Policy Guidance.

  1. [1]NHS EnglandHospital Car Parking Report 2022/23, 2023. £214 million revenue; 80% of trusts still charging qualifying patients
  2. [2]NHS EnglandNHS Long Term Plan — Parking Pledge, 2019. Free parking commitment for qualifying patients
  3. [3]NHS EnglandCar Parking Policy Guidance, 2023. Average hourly charge £2.20; 22% increase since 2019

Sources & Methodology

Methodology

Known issues

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